We are glad to bring our customers great value and service. That´s why we provide free climate neutral shipping over a certain order value from our warehouse in Germany by DHL Go Green.
SHIPPING TO OVER 25 COUNTRIES
We are proud to offer interantional shipping services. However there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
LOST / MISSING PACKAGES
paxariño is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME / RATES
Shipping time varies by location and does not include our 1 day processing time.
|REGION||TIME||STANDARD RATE||FREE RATE|
|Germany||2-4 business days||Always free|
|EU||2-8 business days||Always free|
|Rest of the World||10-12 business days||47,99€||On all orders above 200€|
*All shipping times exclude clearance / customs delays.
You will receive an email with a tracking number once your order is shipped. Please note that sometimes tracking is not available.
MY TRACKING SAYS "NO INFORMATION AVAILABLE AT THE MOMENT"
For some shipping companies, it takes 1-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number please contact us.